I have found that the word “process” can have a very polarizing effect on people. There are those who like to follow a process and feel lost when one is …
Interview with Gero Decker, CEO of Signavio
Gero Decker, co-founder & CEO of Signavio, tells us about his experience as entrepreneur founding a BPM start-up and shares a piece of advice he received early in his career. …
You Must Become a Disruptor
We have seen more change in the last 18 months than in the previous ten years. It feels as if the time to implement change has dropped to almost nothing …
The Mythic Business Analyst: The Next Evolution of the BA Role
I have been interested in myths and legends for as long as I can remember, thrilling to the adventures of the heroes and heroines that battled the forces of darkness, …
Change is a constant… not!
“Change is a constant!” I have lost count of how many times I have been saying that, with eyes rolling up and body shrugging in resignation to the inescapable action …
Paper on the Case of Customer Recruitment Processes: Dynamic Evolution of CRM Resource
This study is borne from a concern that organisations continue to invest significantly in CRM systems that are redundant by the time they are launched. This is because these systems …
The Optimal Path to Success is Via Failure
Everyone has been a part of a project, willing for it to be over, disliking the results that they’re getting, and feeling like the project is rigid and they are …
Synthesizing your Architecture’s Strategic Guidance
Introduction In the first article of this series, I discussed the current interest in Business Architecture that has been brewing in the last little while and also discussed some of …