The growth of social media over the past decade has significantly influenced the way companies can listen and engage with their customers. For companies already embarked on the Big Data …
Change is a constant… not!
“Change is a constant!” I have lost count of how many times I have been saying that, with eyes rolling up and body shrugging in resignation to the inescapable action …
BA Communities of Practice – Sweet Success Cannot be Achieved Alone
The term “Communities Of Practice” has not been around for that long in comparison to the word “Community” for sure, and the notion of the latter has been prevalent long …
The Power of Small Efforts for Data Professionals
As a data professional, do you ever get the feeling that there’s just too much to be done? A feeling of being overwhelmed is often paralyzing. Sometimes necessary steps are …
The Big BI Dilemma
Every technology, every architecture, and every design technique has an expiration date. And this is very true for the world of information technology. It would be inconceivable if assembler languages, …
Paper on the Case of Customer Recruitment Processes: Dynamic Evolution of CRM Resource
This study is borne from a concern that organisations continue to invest significantly in CRM systems that are redundant by the time they are launched. This is because these systems …
Dashboard Best Practice Guide
What is a dashboard? A dashboard visually displays multiple reports on a single page, allowing you to monitor your most important metrics at a glance. Dashboards are the perfect way …
Crossing the Data Delta
If you are a large enterprise about to invest in Big Data, BI, Data Governance or MDM, leverage best practice by having your key staff read this book. Of all …
Traceability is Vital in Harsh Conditions!
Adam and Ben, the two CIOs from rival companies eyed each other head to toe as they entered the main conference hall from two different entrances, not deliberate but a …
GDPR, Brexit, Ethics, and Agile: Oh My!
The GDPR and Brexit create a bit of a “perfect storm” for UK businesses. One thing is clear: GDPR, and its risk management approach to data privacy, will be in force …
Building Data Castles in the Air?
In the halcyon days of my youth one of my favourite songs was Don McLean’s ‘Castles in the Air’. It highlighted McClean’s emotional dislocation between his desire to lead a …
Gorilla vs. Guerilla Modelling
I often run sessions at which a range of people, from individual contributors and subject matter experts, through to senior managers and even CxO-level executives (CEO, CFO, …) eagerly and …
Reinventing IT: How Strategic Enterprise Design Leads Digital Transformation
Enterprise IT is broken. Ask any person in “the business” – and to IT that means anyone else – what they think about IT, and you get a blank stare …
The Optimal Path to Success is Via Failure
Everyone has been a part of a project, willing for it to be over, disliking the results that they’re getting, and feeling like the project is rigid and they are …
CIO & CDOs: How Does Brexit Impact Your Data Management Strategy?
By now I’m sure you’ve had more than your fill of Brexit analysis, memes, and even a tie-in to the England National team’s exit from Euro 2016 tournament. It’s been well …
The Buried Treasure of Enterprise Architecture
Enterprises make architectural investments, whether or not they have an architecture team. Yet, executives can often find it hard to put a value on those investments, or even know which …
19 Ways to Boost Your Motivation and Personal Effectiveness
How to stay motivated and improve personal effectiveness is an important question to ask yourself as both of these things have a big impact on your results. There are many …
It’s Time To Ditch The Bridge
I suspect many people reading this article will, at some time in their career, have had the challenge of explaining what business analysis is. We’ve all had that dreaded moment …
Business Process Modelling Patterns
Reusable process model fragments for business users. The idea of a pattern language, which originates in a 1977 book about buildings and their architecture, translates easily to other kinds of …
How will Brexit have an impact on the UK’s Data Protection Act?
If you think that the UK’s referendum result will mean the end of the UK’s familiar Data Protection Act, then you are likely to be mistaken. The original Data Protection …