Culture determines how people behave. If you want to change behaviour, you have to look to changing the culture. This is the story of how we changed the culture of …
What’s the Point of Business Events?
Whatever it is you are working on, it is almost certainly made up of many, sometimes very many, pieces. Each of the pieces interacts with other pieces to achieve some …
How Will It Work? The Future How Viewpoint.
In a previous article Business Analysis Viewpoints we discussed a number of ways of looking at systems. The intention of these viewpoints is to make it easier to see and …
Business Analysis: Turning Gloop into Concrete
Business analysis is often seen as a technical skill. The business analyst builds process and data models, writes precise requirements, makes requirements traceable, estimates the effort involved, and so on. …
The User Story Considered Harmful
Agile techniques have brought us many advantages and good ideas – unfortunately, the user story is not one of them. The user story is a “placeholder for a conversation”, or …