Building Alignment for Rapid Change (Seminar)

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Seminar and Workshop Outline

Why Business Architecture?

  • Fast Response to Constant Change and Disruption
  • Anticipation and Innovation
  • Enterprise Technology Implementation
  • Requirement for Adaptability
  • Alignment of Business Resources
  • Reuse of Assets

Business Architecture and Related Disciplines

  • Business Architecture
  • Enterprise Architecture (EA)
  • Business Process Management (BPM)
  • Business Analysis (BA)
  • Service Oriented Architecture (SOA)

The Structure of Business Architecture

  • Business Architecture Meta Model
  • Business Architecture Artifacts and Models
  • Business Architecture Frameworks
  • Zachman
  • TOGAF
  • BACOE
  • BPTrends Associates

Business Capabilities

  • What is a Capability?
  • Business Processes and Capability
  • The Burlton Hexagon
  • The Process-Capability Architecture

Business Architecture Methodology

  • Methodology Overview
  • External Environment Assessment
  • STEEPL view of External Pressures
  • Business Scenario Models
  • SWOT

Workshop: What are the External Pressures on your business?

Value Chain Identification

  • How to define your Value Chains
  • How many do you have?
  • Shared Services across Value Chains
  • What is the Value Chain’s Value Proposition?

Workshop: What Value Chains do you have and what is your Value Proposition?

External Stakeholder Analysis

  • Stakeholder Classification
  • Product and Service Exchanges
  • Stakeholder Needs and Expectations and Business Outcomes
  • Measuring Stakeholder Relationships: Goals, KPIs and Objectives
  • Critical Success Factors for Stakeholder Value

Workshop: Who are your stakeholders and what Outcomes must we deliver for them?

Business Strategy Development

  • Business Motivation Model: Ends and Means, Mission, Vision, Goals and Objectives
  • Strategy Maps
  • Business Model Canvas
  • Business Programs
  • Your Product and Service Catalog
  • Your North Star

Workshop: What are the Strategies for the Value Chain?

Semantics: Defining Terms

  • Business Vocabulary
  • The Semantics of Business Vocabulary and Rules (SBVR)
  • Data Dictionary
  • Glossary of Terms

Business Process / Capability Architecture

  • Stakeholder Process Lifecycles
  • Product and Service Process Lifecycles
  • Business Resources Process Lifecycles
  • Consolidating Overlaps across Lifecycles
  • Using Business Process Frameworks
  • Finalizing and Gaining Acceptance of the Business Process / Capability Architecture
  • Examples of Architectures from Various Industries
  • The Role of Process Improvement (Six Sigma and Lean)
  • Process Modeling standards (IGOE, BPMN, CMMN)

Workshop: What are the Lifecycle Processes for your Value Chain and what are the Processes / Capabilities of your business?

Business Performance Models

  • Characteristics of Good Performance Indicators
  • Lagging and Leading Indicators
  • Balanced Scorecards
  • Process Scorecards
  • Scorecard Alignment and Traceability

 Workshop: What is your Performance Scorecard map?

  • Alignment to Organization Structure and Accountability
  • Organization Structure
  • Associating Processes, Measures, Organization and Accountabilities

 Workshop: How does your Scorecard map to your Organization?

Alignment to Knowledge, Policies and Rules

  • Knowledge Management
  • Policies and Business Rules
  • Decision Management and the Decision Model Notation standard (DMN)

Workshop: How do your Business Rules relate to your Process / Capability Architecture?

Alignment of Business Architecture with IT Architecture

  • Information Model
  • SOA
  • BPMS
  • Business Activity Monitoring
  • ERP

Workshop: How do your IT Capabilities support your Processes?

Alignment with Human Capabilities

  • Work Guidelines
  • Skills and Competencies
  • Capacities
  • Motivation
  • Cultural Alignment
  • Structural Maturity (CMMI)
  • Cultural Maturity
  • Aligned Maturity
  • Growing your Maturity

Workshop: What is your Maturity Level

Portfolio Management

  • Using the North Star (operational goals and objectives) to Evaluate Potential Value Creation
  • Using Performance Data to Evaluate Performance Gaps
  • Pain- Gain Analysis for Prioritization
  • Creation of Priorities: Grids and Heat Maps
  • Feasibility Analysis
  • Defining the Portfolio of Change

Workshop: What are your Change Priorities?

Leveraging the Architecture in Business Change Initiatives

  • Scoping the Change Project
  • Decomposing and Using the Models
  • Updating the Models

 Workshop: Scoping one Project

Sustaining the Architecture

  • Governance Framework Considerations
  • Architecture CoE Support

Summary

  • Business Architecture Roles
  • Business Architecture Tools
  • Maturity Assessment (hard stuff and soft stuff)
  • A Maturity Based Rollout Strategy
  • Critical Factors Revisited

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