Business transformation might be a new term, but the idea behind it isn’t. Businesses have always had to evolve to survive. As “transformation” has become a buzzword in recent years, …
Interview with Gero Decker, CEO of Signavio
Gero Decker, co-founder & CEO of Signavio, tells us about his experience as entrepreneur founding a BPM start-up and shares a piece of advice he received early in his career. …
Rules Of Work
I have a piece of card on my desk with the following words on it: Think without any dishonesty Forge yourself in the way Touch upon all of the arts …
You Must Become a Disruptor
We have seen more change in the last 18 months than in the previous ten years. It feels as if the time to implement change has dropped to almost nothing …
Predicting the Future With Our Robot Overlords
So, you want to predict the future, make the right calls and die happy? Well, you’ll need to build a robot overlord to help you. You can get a sense …
Developing your Process Architecture: It’s all About Your Work
Introduction In the first article of this series, I discussed the current interest in Business Architecture that has been brewing in the last little while and also discussed some of …
The Mythic Business Analyst: The Next Evolution of the BA Role
I have been interested in myths and legends for as long as I can remember, thrilling to the adventures of the heroes and heroines that battled the forces of darkness, …
Change is a constant… not!
“Change is a constant!” I have lost count of how many times I have been saying that, with eyes rolling up and body shrugging in resignation to the inescapable action …
Paper on the Case of Customer Recruitment Processes: Dynamic Evolution of CRM Resource
This study is borne from a concern that organisations continue to invest significantly in CRM systems that are redundant by the time they are launched. This is because these systems …
Reinventing IT: How Strategic Enterprise Design Leads Digital Transformation
Enterprise IT is broken. Ask any person in “the business” – and to IT that means anyone else – what they think about IT, and you get a blank stare …
The Optimal Path to Success is Via Failure
Everyone has been a part of a project, willing for it to be over, disliking the results that they’re getting, and feeling like the project is rigid and they are …
Business Process Modelling Patterns
Reusable process model fragments for business users. The idea of a pattern language, which originates in a 1977 book about buildings and their architecture, translates easily to other kinds of …
Business Analysis – The What, The How And The Why – A South African Perspective
Saratoga’s Mohamed Bray is a business analyst who wears many hats. From consulting with other analysts and project managers to contributing to the establishment of the profession in South Africa, …
I’m Not a Business Analyst – I’m a Business Analyst Designer
For many years I have been calling myself a Business Analyst. But recently I’ve been feeling somewhat awkward in my own skin. I’ve noticed that I don’t do things in …
Synthesizing your Architecture’s Strategic Guidance
Introduction In the first article of this series, I discussed the current interest in Business Architecture that has been brewing in the last little while and also discussed some of …
Putting Process at the Centre of Business Management
Enabling the increasingly impossible demand to do even more with even less. We traditionally manage organisations via the template laid out by the organisation chart. Yet not one of the entities …
Reflections on Michael Porter’s Article on Digitization and IoT
The development of intelligent, connected products are radically transforming our operations and how we compete. Michael Porter for decades has been the the world’s most successful and influential business strategist. …
The Process of Process Management – Mastering the new normal in a digital world
Today, static business models can not keep pace with change. Ever shifting factors from demographic changes, capital availability and legal regulations to technological innovations and all present digitalization, mean that …
How to Accelerate Enterprise BPM Projects
BPM holds both promise and anxiety for the Enterprise. Large companies and public bodies who have not yet migrated to BPM, know that such projects can have a major beneficial …
Case Management and CMMN for Developers
Workflow engines have arrived in developer toolboxes. The BPMN 2.0 standard is typically used. When automating, however, one might come across situations in which humans must be able to affect …