I recently presented a seminar at an event called “Data, the vital organisation enabler” Information is at the Heart of ALL of the Business during which I raised the question: “Is …
Developing Your Talents Is A Human Right
To create a sustainable world, we need sustainable learning and working. Software engineering was my passion … until I lost it. Losing your passion for your job challenges you. Do …
Automation – The Missing Link In Your Analytics & BI Environment
How does automation fit in the landscape of BI and Analytics environments of today? Which tasks – if any – can be automated and at what purpose? A short introduction …
Robotic Process Automation
What do we mean with Robotic Process Automation. Is this just the execution of a regular business process by a robot instead of a human workforce? And therefore RPA does …
How A Business Analyst Can Help Identify and Fix Problems With Your Company’s Business Processes
As a company, you need business processes. With them, you can define the set of activities that’ll be required to be completed to achieve your business goals. Not only that, …
The Future of Business Driven Software Development
It contains diamonds, boxes, arrows and affects customer experience – what is it? No, it is not a wedding ring … it is a flowchart to predefine workflow. Pre-defined workflow …
What Shapes My Thinking: Digital Operating Model & Technology Strategy
As a CTO & Chief Architect, what shapes my thinking on operating model design & technology strategy for the modern digital world? I shared some of my insights when I …
Practical Process: All in the Mind
Too many BPM initiatives fail. We’ve got to do better. In this Column, I discuss an important area where considerable improvement can be realized. Process-based management is not achieved and sustained …
A Great Work Culture Demands More than Fixing Bad Processes
I have found that the word “process” can have a very polarizing effect on people. There are those who like to follow a process and feel lost when one is …
Interview with Gero Decker, CEO of Signavio
Gero Decker, co-founder & CEO of Signavio, tells us about his experience as entrepreneur founding a BPM start-up and shares a piece of advice he received early in his career. …
Developing your Process Architecture: It’s all About Your Work
Introduction In the first article of this series, I discussed the current interest in Business Architecture that has been brewing in the last little while and also discussed some of …
Paper on the Case of Customer Recruitment Processes: Dynamic Evolution of CRM Resource
This study is borne from a concern that organisations continue to invest significantly in CRM systems that are redundant by the time they are launched. This is because these systems …
Business Process Modelling Patterns
Reusable process model fragments for business users. The idea of a pattern language, which originates in a 1977 book about buildings and their architecture, translates easily to other kinds of …
Putting Process at the Centre of Business Management
Enabling the increasingly impossible demand to do even more with even less. We traditionally manage organisations via the template laid out by the organisation chart. Yet not one of the entities …