Culture determines how people behave. If you want to change behaviour, you have to look to changing the culture. This is the story of how we changed the culture of …
Are You Doing The One Thing That Is Most Critical To Achieving The Purpose Of Change?
Simply put, the purpose of change is to achieve a result that is currently not being achieved. You are not going to change your eating habits unless you expect to …
BCBS 239 Four Years On – And How Enterprise Architecture Can Help With Implementation
According to a report by the European Central Bank, more than five years after its inception in January 2016, standard number 239 of the Basel Committee on Banking Supervision (BCBS …
Your Customers Don’t Want Your Products, They Want their Effects – And This Is not Always Easy To Achieve
The common business model of many companies is to produce goods or services and sell them to their customers. In doing so, they concentrate on quality characteristics of these goods …
Collaborating And Engaging WITH Your Stakeholders
When I talk about elicitation, facilitation, collaboration, and especially engagement the key word that comes up is WITH. Elicit WITH your stakeholders. Facilitate WITH your stakeholders. Collaborate WITH your stakeholders. …
May Change Management Have A Great Funeral
A good friend, an expert in Communications, has created her new website with a prominent quote of mine, ‘Change Management as we know it is dead’ in the middle of …
How Coaching Can Facilitate Business Transformation In A VUCA World
Meet VUCA, the new normal!VUCA (pronounced voo–ka) is an acronym for: Volatility – things are changing quickly but not in any predictable way Uncertainty – past experience is not a …
Does the Monolithic, Centralized, Multi-Domain Data Platform Make Sense?
The data warehouse, the data lake, the data hub, and also the data lake house differ in many ways. But they have a few things in common. First, they are …
It’s Time To Stop Treating End User Computing As Antisocial Behavior
End User Computing (EUC) is, in my experience, usually regarded as a sordid and unsavory activity that respectable members of the enterprise should not indulge in, and which in an …
Visualising Business Analysis
Visual thinking opens up new possibilities that can take your business analysis practices to the next level, writes Grant Wright, Principal Consultant at Scarlett Solutions and co-founder of The Visual …
I’m In The Room – Are You?
I’m not really a big fan of online or remote interaction – frequently exacerbated by my failure to properly harness new technology. But needs must and, for me at least, …
Integrated Data or Integrateable Data?
In different contexts, I am more and more confronted with an architectural discussion about whether data should be delivered in an integrated way or whether the data should be integrateable? In …
A Checklist for Business Analysis Planning
Use the Universal Business Analysis Planning Checklist as You Plan Your Business Analysis Approach. Every project is a unique, temporary endeavor. The business process management, regulatory compliance and digital transformation …
Data Quality Shortcomings: Another Case For Data Governance
Data quality has again made headline news in the UK, and as usual for all the wrong reasons. In February 2021 UK TV and press extensively covered a story which …
What’s the Point of Business Events?
Whatever it is you are working on, it is almost certainly made up of many, sometimes very many, pieces. Each of the pieces interacts with other pieces to achieve some …
A Lesson In Visual Storytelling
Let me set the scene. About six years ago, not long after the book Stories That Move Mountains was published, I was at a big technology company’s internal company event. …
Digital Transformation in an Age of Pandemic
The COVID-19 pandemic is changing much of what business and society takes for granted. It may also be the incentive needed to get digital transformation done. Dr. Barry Devlin, Founder …
Signals In The Noise
Fact 1: process management seeks to improve organizational performance.Fact 2: to manage a process effectively, its performance must be measured reliably. Roger Tregear, Principal Advisor, TregearBPMRoger presented a workshop at …
Choosing An Enterprise Information Catalog
Over recent years, the demand to analyse new types of data has caused significant changes to the analytical landscape. Many companies today are way beyond just having a data warehouse. …
Are You New to Data Quality? Three Essential Best Practices
As I was growing up my mother was a fantastic seamstress. Depending on my needs at any point in time, she would make me school or casual clothes, a club …