Just imagine, if your database held accurate, correctly formatted and duplicate-free data, you would: Martin Doyle, CEO and founder of DQ GlobalIRM UK will be running the the Enterprise Data …
Show Me The Brioche!
The ability to respond to data trends and market disruptors is paramount when it comes to improving customer experience. Failure to do so could be your business’ Achilles Heel. Sam …
The Curse of BPMN: Process Modeling for the Digital Era
If you’re an old consultant like me, when you hear the phrase ‘process modeling,’ you probably think of a group of people in a stuffy conference room, arguing over how …
Once Upon a Narrative: A Case for Story
“There should be a place where only the things you want to happen, happen”Maurice Sendak, Where the Wild Things Are My two-year-old son is a big fan of Maurice Sendak’s …
Building Your BA Career
The world of work is becoming more and more competitive, and much of the work that specialist technical professionals do is continually being assessed for either automation or the application …
Unaccustomed as I am to Public Speaking….. Part 3
We are now at the stage where we have provided our one page synopsis and are now creating the deck that will deliver it. As a reference point, here is …
10 Top Tips for building an effective Data Governance Function
There is no right or wrong way to build a Data Governance function, but there are some things you can do to make it an effective one! Here I share …
Modern Master Data Management for a True Customer 360
To establish what modern data management is, in the context of a “true” customer 360, first you need to define what a “true” customer 360 is and is not. That’s …
Death of Attention – No time to think.
YOUR ATTENTION PLEASE!!Look around you and everywhere you go; restaurants, the subway or even a walk in the park, people are staring intently at the small screen in their hands. …
Business Analyst & Product Owner – How Mindfulness helps you keep the Balance
“Be mindful, even if your mind is full” – James De La Vega (artist). Today’s BA is a chameleon, adapting to circumstances and fulfilling many roles in any project or …
Doing Well By Doing Good
The world of business is coming under greater public and political scrutiny than ever before. Companies must act now to ensure a positive environmental and social impact, or risk having …
The Business Analysis Conference Europe 2018 and Empathy
Following on from my earlier posts about Convergence, Creativity and Customer Focus, today’s article looks at another of the themes which were prevalent throughout the Business Analysis Europe Conference 2018. Rachel Drinkwater, Senior Business …
Data Sufficiency – What Is Enough Data?
When creating a new app / product or system, how do you know when you have enough data to go live? Liz Henderson, Associate Director, Global Data Governance Lead, Turner …
How to Undermine Your Change Project
XYZ, a global services company, is implementing a large CRM system intended to improve their customer service and enable proactive and authentic customer relations. Matthew De Lange, Non-Exec Chairman, StepsSteps …
Measuring & Developing Organisational Agility
Why agility? Organisational agility is increasingly critical for the survival of organisations in turbulent environments. Organisations are looking for ways to increase their capacity to deal with a fast-changing environment …
Making Workshops More Engaging and Interesting Using Design Thinking Techniques
Design thinking is a customer centric approach putting the customer at the heart of the analysis to understand what they really need and uses techniques that focus on understanding them. …
Starting a Quality Program from Scratch
Small to medium-sized companies must continuously improve or die. Approximately 84% of all American companies have less than 50 employees. There must be more focus on helping the entrepreneurial organizations …
Is EA Art or Science?
Or to put it another way, is your EA visually-driven or data-driven? Not that long ago, a colleague found himself in a conversation with a customer’s large EA department. They …
Reflections on IRM UK’s Business Change & Transformation Conference Europe 2019 (BCT2019)
My recent London visit was because I was speaking at the Business Change & Transformation Conference run by IRM. This was my third year and the event is certainly growing …
How Adding ArchiMate to Your Enterprise Architecture Toolkit Helps Give You the «Big Picture»
Adoption of the ArchiMate standard by the enterprise architecture world has grown rapidly in recent years. At the end of 2017 it made yet another step forward when it was …