• Measuring Business Process Performance

    IRM UK Business Architecture, Business Change, Business Process Management, Enterprise Architecture, Innovation November 21, 2019
  • Exploring The Bond Between Business Analysis & UX At The Business Analysis Conference Europe 2019

    IRM UK Business Analysis, Business Change, Business Process Management November 21, 2019
  • How To Make Plans That Work With Lean PPM™

    IRM UK Data Governance, Data Management November 21, 2019
  • Data Management – Brilliant Basics

    IRM UK Data Governance, Data Management, Master Data Management November 21, 2019
  • The NESTT – Rapid Process Redesign at Queensland University of Technology

    IRM UK Business Process Management, Enterprise Architecture November 21, 2019
  • Developing a Digital Strategy – What are the Pitfalls?

    IRM UK Business Intelligence, Data Management October 29, 2019
  • Data Security Policies for Modern Enterprises

    IRM UK Business Intelligence, Data Management October 29, 2019
  • Data Governance & Data Quality – An Architecture for Success

    IRM UK Business Intelligence, Data Management October 28, 2019
  • MDM – Don’t Miss Out Just Because It’s “Out”

    IRM UK Business Intelligence, Data Management October 28, 2019
  • Let’s Get Clear About Algorithmic Bias

    IRM UK Business Intelligence, Data Management October 25, 2019
  • Three Career Tips for Data Professionals

    IRM UK Business Intelligence, Data Management October 25, 2019
  • 5 Vital Aspects of Smooth Change Management When Implementing New Software

    IRM UK Business Process Management, Change Management, Uncategorized October 25, 2019
  • Top 6 Business Process Modeling Mistakes and How to Avoid Them

    IRM UK Business Process Management, Enterprise Architecture September 18, 2019
  • How To Easily And Consistently Map Life Event Journeys

    IRM UK Business Process Management, Enterprise Architecture September 18, 2019
  • The Secret to Successful Process Change: Design for Value

    IRM UK Business Process Management, Enterprise Architecture September 17, 2019
  • What Customer First Strategies Really Are (And what they’re not!)

    IRM UK Business Process Management, Enterprise Architecture September 17, 2019
  • Digitized ≠ Digital

    IRM UK Business Process Management, Enterprise Architecture September 16, 2019
  • Ten Things an Architect Does to Add Value

    IRM UK Business Process Management, Enterprise Architecture September 13, 2019
  • A People Business: IRM UK Data Governance Conference and Master Data Management Summit 2019

    IRM UK Data Governance, Master Data Management, Reference Data Management August 29, 2019
  • BPM Maturity, An Organizational Superpower

    IRM UK Business Process Management, Change Management, Enterprise Architecture August 29, 2019
  • Lifecycle Management – Let The Sunshine In

    IRM UK Business Process Management, Change Management, Enterprise Architecture August 29, 2019
  • Process Improvement – Its All About The Benefits

    IRM UK Business Analysis, Business Process Management, Change Management August 28, 2019
  • Business Analysis Viewpoints

    IRM UK Business Analysis, Business Change August 28, 2019
  • Forget Warehouse vs. Lake – You Need a Modern Data Architecture

    IRM UK Data Management August 27, 2019
  • Enterprise Architecture: Exploring a Chemistry Metaphor

    IRM UK Business Process Management, Enterprise Architecture August 20, 2019

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Measuring Business Process Performance

In Business Architecture, Business Change, Business Process Management, Enterprise Architecture, Innovation by IRM UK21/11/2019Leave a Comment

This was the question asked of me recently: “If you separately set KPIs for each of the processes in a process architecture, how do you know that they are properly …

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The NESTT – Rapid Process Redesign at Queensland University of Technology

In Business Process Management, Enterprise Architecture by IRM UK21/11/2019Leave a Comment

The digital age has triggered a shift from an economy centered around people to an economy of people. As a consequence new customer engagement channels, business models, revenue streams, sourcing …

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5 Vital Aspects of Smooth Change Management When Implementing New Software

In Business Process Management, Change Management, Uncategorized by IRM UK25/10/2019Leave a Comment

Changes to business software and underlying business processes will elicit a variety of responses from employees. Many will embrace change, while others will resist. A significant part of change management …

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Top 6 Business Process Modeling Mistakes and How to Avoid Them

In Business Process Management, Enterprise Architecture by IRM UK18/09/2019Leave a Comment

There are many examples of very good business process models out there. They can be found in academic sources, online, tutorials, and product demonstrations. However, in the real world … …

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How To Easily And Consistently Map Life Event Journeys

In Business Process Management, Enterprise Architecture by IRM UK18/09/2019Leave a Comment

We look at life event journey mapping – what it is, and how we standardise the maps across different life events. At the DTA, we have been exploring life events …

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The Secret to Successful Process Change: Design for Value

In Business Process Management, Enterprise Architecture by IRM UK17/09/2019Leave a Comment

Leah is leading the design of a new case management system for five different social services areas that often serve the same clients. Currently each service area operates as a …

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What Customer First Strategies Really Are (And what they’re not!)

In Business Process Management, Enterprise Architecture by IRM UK17/09/2019Leave a Comment

Everyone is talking about customer first strategies and why they are important. However, walking the talk is a different matter! An interesting article on NewMR by Ray Poynter prompted this post. …

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Process Improvement – Its All About The Benefits

In Business Analysis, Business Process Management, Change Management by IRM UK28/08/2019Leave a Comment

How about if you could easily see the benefits of your process improvement work? Would that help your organisation make better changes? Andrew Sanford, Director, We Are Lean And AgileWe …

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