• Assess – Listening To The Voices

    IRM UK Business Process Management, Enterprise Architecture November 26, 2020
  • National Air Traffic Services Enterprise Architecture: Opportunity In Challenging Times

    IRM UK Business Process Management, Enterprise Architecture November 26, 2020
  • Data Modelling For Analytics Using Timeless Techniques

    IRM UK Data Management, Data Modelling, Master Data Management November 26, 2020
  • Life Moves Pretty Fast; What About You?

    IRM UK Business Analysis, Business Change, Business Process Management November 25, 2020
  • How Does Good Data Impact Our Life?

    IRM UK Data Governance, Data Management November 25, 2020
  • 12th Annual Business Analysis Conference Europe

    IRM UK Business Analysis September 30, 2020
  • Design Thinking Helps Your Team Thrive In Times Of Change

    IRM UK Business Change, Digital Transformation September 29, 2020
  • How To Develop A Sustainable Digital Platform

    IRM UK Business Change, Digital Transformation September 29, 2020
  • Is Data An Afterthought?

    IRM UK Data Governance, Master Data Management September 29, 2020
  • What Every Business and IT Leader Can Learn From Africa About Digital Transformation

    IRM UK Business Process Management, Change Management, Digital Transformation, Enterprise Architecture September 29, 2020
  • Questions from ‘The Online Presentation Skills’ Webinar.

    IRM UK Business Analysis August 26, 2020
  • Constructing The “Right” Strategy Team

    IRM UK Business Change, Business Process Management, Enterprise Architecture August 26, 2020
  • Interactive And Innovative Dashboards – Extending The Frontiers Of Business Intelligence

    IRM UK Data Governance, Data Management, Master Data Management August 26, 2020
  • Speaking Publicly About Something I Know Nothing About: Horizontal vs Vertical User Story Slicing

    IRM UK Business Analysis, Business Change, Change Management August 26, 2020
  • How to Explain What Enterprise Architecture Is to Non-EAs

    IRM UK Business Process Management, Change Management, Enterprise Architecture August 26, 2020
  • 5 Questions With John Fraser

    IRM UK Business Analysis, Business Change, Business Process Management August 26, 2020
  • Boards Need IT-Savvy Directors

    IRM UK Business Change, Digital Transformation July 30, 2020
  • Moving Enterprise Architecture Frameworks into the Future

    IRM UK Business Process Management, Enterprise Architecture July 30, 2020
  • A Product Lives By Its Principles

    IRM UK Business Analysis July 30, 2020
  • Avoiding the “Solution Illusion” with Pre-Project Problem Analysis

    IRM UK Business Analysis, Business Change, Business Process Management July 30, 2020
  • Why Can’t We Just Have One Data Team?

    IRM UK Data Governance, Data Management, Data Modelling July 30, 2020
  • Business Intelligence and Analytics in a UK Major Infrastructure Case Study

    IRM UK Business Intelligence, Data Management, Enterprise Design June 29, 2020
  • Data Lake Librarians

    IRM UK Business Intelligence, Data Management June 29, 2020
  • Creating Synergies Between Business Analysts And Project Managers

    IRM UK Business Analysis, Business Change, Change Management June 29, 2020
  • The Celestial Emporium of Benevolent Knowledge

    IRM UK Data Management, Master Data Management, Uncategorized June 18, 2020

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Assess – Listening To The Voices

In Business Process Management, Enterprise Architecture by IRM UK26/11/2020Leave a Comment

I am increasingly drawn to the term active process management, not just as an interesting adjectival phrase or a cryptic comment about an implied sense of frequency, but as a …

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National Air Traffic Services Enterprise Architecture: Opportunity In Challenging Times

In Business Process Management, Enterprise Architecture by IRM UK26/11/2020Leave a Comment

During even the most challenging times such as the Covid-19 pandemic, effective use of Enterprise Architecture (EA) can guide sound strategy, planning, and refining of processes within an organisation can …

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Constructing The “Right” Strategy Team

In Business Change, Business Process Management, Enterprise Architecture by IRM UK26/08/2020Leave a Comment

Strategy is about setting targets for the future, choosing the right direction based on insight to market and resources. Strategy leads to strategy execution, but strategy execution is about delivery, …

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Moving Enterprise Architecture Frameworks into the Future

In Business Process Management, Enterprise Architecture by IRM UK30/07/2020Leave a Comment

In our first post “Origins of Enterprise Architecture Frameworks”, we discussed the origination of frameworks and the context for enterprise architecture frameworks, but in the enterprises of today, digital transformation, …

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How Airbus Leverages Data For Growth

In Business Process Management, Enterprise Architecture by IRM UK26/04/2020Leave a Comment

Data at the heart of business strategy With the goal of drastically reducing design times, Airbus has launched a transformation program to find efficiencies across the development cycle of new …

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How Your Business Can Quickly Adopt a Customer First Strategy

In Business Architecture, Business Change, Business Process Management, Change Management, Enterprise Architecture by IRM UK27/03/20201 Comment

Every few days there seems to be another customer service disaster that fills the newspapers and goes viral on social media. These usually happen when an organisation does not adopt …

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BizOps – Enhancing DevOps with Continuous Business Feedback

In Business Process Management, Enterprise Architecture by IRM UK27/03/2020Leave a Comment

IT organizations are increasingly adopting development approaches that allow for flexible and emergent requirements, faster development, automation of processes, frequent updates, and operational excellence. Agile development is one key aspects …

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Measuring Business Process Performance

In Business Architecture, Business Change, Business Process Management, Enterprise Architecture, Innovation by IRM UK21/11/2019Leave a Comment

This was the question asked of me recently: “If you separately set KPIs for each of the processes in a process architecture, how do you know that they are properly …

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The NESTT – Rapid Process Redesign at Queensland University of Technology

In Business Process Management, Enterprise Architecture by IRM UK21/11/2019Leave a Comment

The digital age has triggered a shift from an economy centered around people to an economy of people. As a consequence new customer engagement channels, business models, revenue streams, sourcing …

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5 Vital Aspects of Smooth Change Management When Implementing New Software

In Business Process Management, Change Management, Uncategorized by IRM UK25/10/2019Leave a Comment

Changes to business software and underlying business processes will elicit a variety of responses from employees. Many will embrace change, while others will resist. A significant part of change management …

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Top 6 Business Process Modeling Mistakes and How to Avoid Them

In Business Process Management, Enterprise Architecture by IRM UK18/09/2019Leave a Comment

There are many examples of very good business process models out there. They can be found in academic sources, online, tutorials, and product demonstrations. However, in the real world … …

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How To Easily And Consistently Map Life Event Journeys

In Business Process Management, Enterprise Architecture by IRM UK18/09/2019Leave a Comment

We look at life event journey mapping – what it is, and how we standardise the maps across different life events. At the DTA, we have been exploring life events …

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The Secret to Successful Process Change: Design for Value

In Business Process Management, Enterprise Architecture by IRM UK17/09/2019Leave a Comment

Leah is leading the design of a new case management system for five different social services areas that often serve the same clients. Currently each service area operates as a …

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What Customer First Strategies Really Are (And what they’re not!)

In Business Process Management, Enterprise Architecture by IRM UK17/09/2019Leave a Comment

Everyone is talking about customer first strategies and why they are important. However, walking the talk is a different matter! An interesting article on NewMR by Ray Poynter prompted this post. …

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