The 12th annual Business Analysis Conference Europe 2020 took place recently 22-23 September and we were delighted that this, our first ever virtual Conference received positive feedback from our delegates, …
Speaking Publicly About Something I Know Nothing About: Horizontal vs Vertical User Story Slicing
After years of working as a Business Analyst, I have always wanted to try my hand at public speaking in order to share some insights on topics I feel passionate …
5 Questions With John Fraser
John Fraser brings an energy and commitment to all his projects that truly compliments and builds upon his years of experience in strategic business process improvement. In short, you know …
Unaccustomed as I am to Public Speaking….. Part 3
We are now at the stage where we have provided our one page synopsis and are now creating the deck that will deliver it. As a reference point, here is …
The Business Analysis Conference Europe 2018 and Empathy
Following on from my earlier posts about Convergence, Creativity and Customer Focus, today’s article looks at another of the themes which were prevalent throughout the Business Analysis Europe Conference 2018. Rachel Drinkwater, Senior Business …
Making Workshops More Engaging and Interesting Using Design Thinking Techniques
Design thinking is a customer centric approach putting the customer at the heart of the analysis to understand what they really need and uses techniques that focus on understanding them. …
Starting a Quality Program from Scratch
Small to medium-sized companies must continuously improve or die. Approximately 84% of all American companies have less than 50 employees. There must be more focus on helping the entrepreneurial organizations …
Reflections on IRM UK’s Business Change & Transformation Conference Europe 2019 (BCT2019)
My recent London visit was because I was speaking at the Business Change & Transformation Conference run by IRM. This was my third year and the event is certainly growing …
Using Emotional Intelligence to Build an Influential BA Community of Practice
Business Analysts work with facts. It’s probably fair to say that our whole lives are dedicated to finding them out, whether it’s researching requirements, scoping problems or designing solutions (that …
Unaccustomed as I am to Public Speaking…
For the last seven years I have spoken at the BA Europe Conference in London and it’s fair to say it has changed my life. It has provided me with …
Innovation Triggers
This article discusses a checklist of triggers we have developed for Business Analysts to help to inspire innovation. James Robertson & Suzanne Robertson, Atlantic Systems Guild, http://www.systemsguild.com/ James and Suzanne …
Embrace Gamestorming
First of all, let’s get this out of the way. Gamestorming is not new. Gamestorming is a collection of ‘games’ put together under the banner of ‘gamestorming’. As a business …
The Digital Business Analyst
At the IRM Business Analysis Conference Europe in September 2018, I conducted an interactive session about the business analyst (BA) in the digital enterprise. The main point of exploration was the change …
Forming a Business Analyst Community at AO — Part I
We’ve been on a journey for the past few years as a business and as a Business Analysis function. As a BA function we’ve grown from a team of 2 …
Process Improvement and Process Innovation: What’s the Difference?
Often used interchangeably, process improvement and process innovation are actually two different concepts that can affect your business in separate ways. Implementing each requires a different skill set and a …
Agile Projects Require Continuous Analysis
Too many agile projects fail to analyse the problem they are trying to solve because they feel analysis takes too long. All too often the decision to introduce IT is taken …
Options Engineering
People working on IT and business change projects spend a lot of time deciding what to build or change. Many, many ideas are generated and many, many decisions are made during …
Anytime, Anywhere, Anyhow – How To Achieve The Best Customer Experience?
How to achieve the best customer experience (anytime, anywhere and on any device). Many companies in diverse industries are struggling to design perfect cross-channel experiences for their customers – solutions …
Re-Framing Teamwork
As the shape of teamwork shifts and changes, so is the way we’re thinking about it. More of us are working in and across teams and remote working is on …
The Importance of Problem Analysis
In a fast moving business environment, organisations need the ability to respond quickly to changes in their business environment. Many industries are facing ‘disruption’ from emerging business models, new ways …
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