If you’re an old consultant like me, when you hear the phrase ‘process modeling,’ you probably think of a group of people in a stuffy conference room, arguing over how …
Unaccustomed as I am to Public Speaking….. Part 3
We are now at the stage where we have provided our one page synopsis and are now creating the deck that will deliver it. As a reference point, here is …
Death of Attention – No time to think.
YOUR ATTENTION PLEASE!!Look around you and everywhere you go; restaurants, the subway or even a walk in the park, people are staring intently at the small screen in their hands. …
Business Analyst & Product Owner – How Mindfulness helps you keep the Balance
“Be mindful, even if your mind is full” – James De La Vega (artist). Today’s BA is a chameleon, adapting to circumstances and fulfilling many roles in any project or …
Doing Well By Doing Good
The world of business is coming under greater public and political scrutiny than ever before. Companies must act now to ensure a positive environmental and social impact, or risk having …
The Business Analysis Conference Europe 2018 and Empathy
Following on from my earlier posts about Convergence, Creativity and Customer Focus, today’s article looks at another of the themes which were prevalent throughout the Business Analysis Europe Conference 2018. Rachel Drinkwater, Senior Business …
How to Undermine Your Change Project
XYZ, a global services company, is implementing a large CRM system intended to improve their customer service and enable proactive and authentic customer relations. Matthew De Lange, Non-Exec Chairman, StepsSteps …
Measuring & Developing Organisational Agility
Why agility? Organisational agility is increasingly critical for the survival of organisations in turbulent environments. Organisations are looking for ways to increase their capacity to deal with a fast-changing environment …
Reflections on IRM UK’s Business Change & Transformation Conference Europe 2019 (BCT2019)
My recent London visit was because I was speaking at the Business Change & Transformation Conference run by IRM. This was my third year and the event is certainly growing …
Security In The Design Phase
Security is important in every stage of your project. From the Discovery Phase to the Deployment Phase, and everything in between. This post focuses on the second project phase: Design. …
Lessons From The Cyber Frontline: Addressing Critical Cyber Threats
Cybersecurity is currently dominating the news agenda for all the wrong reasons. The threat from cyber criminals is growing every day, whilst many firms are still struggling to implement effective …
Using Emotional Intelligence to Build an Influential BA Community of Practice
Business Analysts work with facts. It’s probably fair to say that our whole lives are dedicated to finding them out, whether it’s researching requirements, scoping problems or designing solutions (that …
Change Overload!
The purpose of this paper is to share ideas for how we identify and estimate how much change is happening in our organisations mitigate the risk that there is so …
Unaccustomed as I am to Public Speaking…
For the last seven years I have spoken at the BA Europe Conference in London and it’s fair to say it has changed my life. It has provided me with …
Advanced Portfolio Management: Goals-Driven Investment in Change
The world of business change just keeps on changing. Turning goals into outcomes at market-speed, through dynamic and co-ordinated investments, is now core to every enterprise’s choices and results. Change …
Digital Transformation Five Years On: Hype Or Reality?
The hype machine around digital transformation has been going strong for over five years now. Today, has digital transformation worn out its welcome? Are people still confused about what it …
Forming a Business Analyst Community at AO — Part I
We’ve been on a journey for the past few years as a business and as a Business Analysis function. As a BA function we’ve grown from a team of 2 …
What Your Change Portfolio Says About Your Enterprise
For Portfolio Managers, one of the many skills that come with experience is the ability to read an enterprise’s Change Portfolio. Aside from the individual projects, the portfolio reveals – …
To Swim in a Lake or in a Pool? How to achieve the best possible customer experience – Part II.
Many companies in diverse industries are struggling to design perfect cross-channel experiences for their customers – solutions that incorporate the advantages of digital technology to provide their customers with invaluable …
Re-Framing Teamwork
As the shape of teamwork shifts and changes, so is the way we’re thinking about it. More of us are working in and across teams and remote working is on …
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