Changes to business software and underlying business processes will elicit a variety of responses from employees. Many will embrace change, while others will resist. A significant part of change management …
BPM Maturity, An Organizational Superpower
Processes Deliver Every organization makes promises to customers and other stakeholders. Such promises are its reason for existence and are shaped as value propositions in the organizational strategy. Roger Tregear, …
Lifecycle Management – Let The Sunshine In
Enterprise Architecture is about the ‘landscape’ of your organisation. A landscape of humans and IT and the behaviour of both. These landscapes have become very complex. In itself that complexity …
Process Improvement – Its All About The Benefits
How about if you could easily see the benefits of your process improvement work? Would that help your organisation make better changes? Andrew Sanford, Director, We Are Lean And AgileWe …
Making Models More Meaningful
As a kid I always loved making models. Every square inch of the ceiling in our attic was covered in Airfix kits, and I remember as a teenager wondering whether …
The Role Of Mobile BPM In An Effective Digital Transformation
A growing number of organizations are striving to achieve optimal business performance through digital transformation initiatives. The term “digital transformation” refers to the adoption of digital technologies and the resulting …
When Is A Failure Not A Failure? Why We Need To Stop Using The F-word
I’ve just come back from the IRM UK Innovation, Business Change and Transformation Conference, where Solverboard was exhibiting, and I am a broken woman. Three days of workshops, presentations, conversations, and …
Automation – The Missing Link In Your Analytics & BI Environment
How does automation fit in the landscape of BI and Analytics environments of today? Which tasks – if any – can be automated and at what purpose? A short introduction …
A Great Work Culture Demands More than Fixing Bad Processes
I have found that the word “process” can have a very polarizing effect on people. There are those who like to follow a process and feel lost when one is …
Interview with Gero Decker, CEO of Signavio
Gero Decker, co-founder & CEO of Signavio, tells us about his experience as entrepreneur founding a BPM start-up and shares a piece of advice he received early in his career. …
You Must Become a Disruptor
We have seen more change in the last 18 months than in the previous ten years. It feels as if the time to implement change has dropped to almost nothing …
The Mythic Business Analyst: The Next Evolution of the BA Role
I have been interested in myths and legends for as long as I can remember, thrilling to the adventures of the heroes and heroines that battled the forces of darkness, …
Change is a constant… not!
“Change is a constant!” I have lost count of how many times I have been saying that, with eyes rolling up and body shrugging in resignation to the inescapable action …
Paper on the Case of Customer Recruitment Processes: Dynamic Evolution of CRM Resource
This study is borne from a concern that organisations continue to invest significantly in CRM systems that are redundant by the time they are launched. This is because these systems …
The Optimal Path to Success is Via Failure
Everyone has been a part of a project, willing for it to be over, disliking the results that they’re getting, and feeling like the project is rigid and they are …
Synthesizing your Architecture’s Strategic Guidance
Introduction In the first article of this series, I discussed the current interest in Business Architecture that has been brewing in the last little while and also discussed some of …