Following on from my earlier posts about Convergence, Creativity and Customer Focus, today’s article looks at another of the themes which were prevalent throughout the Business Analysis Europe Conference 2018. Rachel Drinkwater, Senior Business …
How to Undermine Your Change Project
XYZ, a global services company, is implementing a large CRM system intended to improve their customer service and enable proactive and authentic customer relations. Matthew De Lange, Non-Exec Chairman, Steps …
Reflections on IRM UK’s Business Change & Transformation Conference Europe 2019 (BCT2019)
My recent London visit was because I was speaking at the Business Change & Transformation Conference run by IRM. This was my third year and the event is certainly growing …
Security In The Design Phase
Security is important in every stage of your project. From the Discovery Phase to the Deployment Phase, and everything in between. This post focuses on the second project phase: Design. …
Change Overload!
The purpose of this paper is to share ideas for how we identify and estimate how much change is happening in our organisations mitigate the risk that there is so …
Advanced Portfolio Management: Goals-Driven Investment in Change
The world of business change just keeps on changing. Turning goals into outcomes at market-speed, through dynamic and co-ordinated investments, is now core to every enterprise’s choices and results. Change …
Conversation #17 — David Beckham, Senior Business Analyst, Aviva
I met David at the IRM Innovation, Business Change & Transformation Conference Europe last year and was intrigued by his unique combination of experience — not only is he a veteran of a great many …
Agile At Scale: From Product & Service To “Served Outcomes”
Being product-centric is at the core of the agile discipline; It comes along with the notion of Minimum-Viable Product (MVP[1]). To support MVPs, architects are struggling to provide corresponding MVAs: …
What is data-driven EA?
This expression is used so often, but do we take its meaning for granted? Let’s go back to basics and explain the importance of being data-driven. Sometimes, it’s hard to see …
A Packet Of Seeds And A Shovel Is Not Gardening
Organisations might have many of the components parts of good process-based management, but still struggle to make it work—a packet of seeds and a shovel is not gardening. This paper …
Interview with Simon Jones, Head of Innovation, Team Sky
If there’s one organisation whose name is a byword for innovation right now, it’s probably Team Sky. In just six years, this professional cycling team has achieved what many initially …
Developing your Process Architecture: It’s all About Your Work
Introduction In the first article of this series, I discussed the current interest in Business Architecture that has been brewing in the last little while and also discussed some of …
The Mythic Business Analyst: The Next Evolution of the BA Role
I have been interested in myths and legends for as long as I can remember, thrilling to the adventures of the heroes and heroines that battled the forces of darkness, …
Change is a constant… not!
“Change is a constant!” I have lost count of how many times I have been saying that, with eyes rolling up and body shrugging in resignation to the inescapable action …
Themes from a Chief Data Officer Forum – the 180 day perspective
Time flies as Virgil observed some 2,045 years ago. A rather shorter six months back I attended the inaugural IRM(UK) Chief Data Officer Executive Forum and recently I returned for …