Let me set the scene. About six years ago, not long after the book Stories That Move Mountains was published, I was at a big technology company’s internal company event. …
Winning with Culture: Using Culture To Play Offense
We’ve found that culture is often taken for granted in the day-to-day operations of an organization, particularly when times are good. Leaders tend to focus on the factors most directly …
Transforming Ideas Into Outcomes At Market-Speed – A Series of Four Articles on Investing in Change
How Ideas Turn into Outcomes The Outcomes Your Enterprise Creates Come From a Mash-Up of Many Ideas Let’s begin with how everything ends, and talk about outcomes. People create outcomes …
Every Transformation Needs A NED
In my experience life as a Non-Executive Director is a difficult balancing act. Staying close enough to the business to understand where it is and how it is working – …
The Danger Of Jumping To A “Solution” And The Importance Of Pre-Project Problem Analysis
We’ve probably all worked in situations where the word ‘problem’ is seen as a dirty word. This is understandable to some extent—after all, discussing a problem situation seems a lot …
The Power of Questions – Using Clean Language© and Metaphor to Explore the “How to” of Change Management
In change management we are often excellent at describing what we can usefully be doing as practitioners – employing frameworks, methodologies and models to ensure our interventions are focussed and …
Business Change & Transformation Conference Europe 16-18 March 2020, London
There are six weeks until our Business Change and Transformation Conference Europe 2020 taking place in London from 16-18 March. You can view some of the subjects that will be …
Ghosts Of Tom’s Past, Present And Future
The world is evolving, business is evolving, consulting is evolving. This will never stop. So those organisations that don’t constantly adapt will wither and die. Target Operating Model (TOM) design …
Have You Ever Jumped from an Airplane? Journey of Delivering a Complex Project/Program in Public Sector
Imagine – you’re on an airplane flying at 13,000 feet. From this perspective, the world below looks far away; objects on the ground are small and out of focus, clouds …
The World Doesn’t Need Another Roaring Twenties!
I was slow on the uptake, and it took me a while to realise why several people seemed to be going to parties dressed either as flappers or Al Capone …
Mind The Gap – Incorporating the Change Agenda Into Scaled Agile Approaches
We are looking forward to sharing our experiences and insights into the nuances around holistic change and how to incorporate it with scaled agile approaches. Too many agile approaches focus …
Unaccustomed as I am to Public Speaking….. Part 3
We are now at the stage where we have provided our one page synopsis and are now creating the deck that will deliver it. As a reference point, here is …
The Business Analysis Conference Europe 2018 and Empathy
Following on from my earlier posts about Convergence, Creativity and Customer Focus, today’s article looks at another of the themes which were prevalent throughout the Business Analysis Europe Conference 2018. Rachel Drinkwater, Senior Business …
How to Undermine Your Change Project
XYZ, a global services company, is implementing a large CRM system intended to improve their customer service and enable proactive and authentic customer relations. Matthew De Lange, Non-Exec Chairman, StepsSteps …
Reflections on IRM UK’s Business Change & Transformation Conference Europe 2019 (BCT2019)
My recent London visit was because I was speaking at the Business Change & Transformation Conference run by IRM. This was my third year and the event is certainly growing …
Security In The Design Phase
Security is important in every stage of your project. From the Discovery Phase to the Deployment Phase, and everything in between. This post focuses on the second project phase: Design. …
Change Overload!
The purpose of this paper is to share ideas for how we identify and estimate how much change is happening in our organisations mitigate the risk that there is so …
Advanced Portfolio Management: Goals-Driven Investment in Change
The world of business change just keeps on changing. Turning goals into outcomes at market-speed, through dynamic and co-ordinated investments, is now core to every enterprise’s choices and results. Change …
Conversation #17 — David Beckham, Senior Business Analyst, Aviva
I met David at the IRM Innovation, Business Change & Transformation Conference Europe last year and was intrigued by his unique combination of experience — not only is he a veteran of a great many …
Agile At Scale: From Product & Service To “Served Outcomes”
Being product-centric is at the core of the agile discipline; It comes along with the notion of Minimum-Viable Product (MVP[1]). To support MVPs, architects are struggling to provide corresponding MVAs: …
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