Information quality problems are all around us. We feel the impact every day, even if we don’t recognize them as data quality issues. They range from seemingly innocent mistakes that …
Exciting Times
It’s that time of year when a lot of my time is dedicated to the Business Analysis Conference Europe in London. For the last two years I have been privileged …
Process Architectures & Organization Charts
In my working life I spend a lot of time with client organizations discovering and capturing useful models of their process architectures. In every country, industry sector, organization type and …
Process Improvement and Process Innovation: What’s the Difference?
Often used interchangeably, process improvement and process innovation are actually two different concepts that can affect your business in separate ways. Implementing each requires a different skill set and a …
Agile Projects Require Continuous Analysis
Too many agile projects fail to analyse the problem they are trying to solve because they feel analysis takes too long. All too often the decision to introduce IT is taken …
Here’s How To Think Strategically As A Team
Great teams are those where each team member has the ability, and the opportunity, to think strategically. Everyone has insights from their day-to-day work that can provide useful information to …
Data Changemakers 10: Rachael Tiffen, Senior Manager, Grant Thornton
The Data Changemakers series is a set of interviews and interactions with people who have spent their careers working in or around data and data management initiatives. They have a …
How to Split User Stories
User story splitting is an established practice on agile delivery teams. But in my experience, it’s really difficult to do well. In this article I’ve pulled together everything I’ve learned about …
To Swim in a Lake or in a Pool? How to achieve the best possible customer experience – Part II.
Many companies in diverse industries are struggling to design perfect cross-channel experiences for their customers – solutions that incorporate the advantages of digital technology to provide their customers with invaluable …
BA Conference Europe 2018 — See You There?
As many of you know, I enthusiastically believe in the value that good quality Business Analysis can bring, and I love speaking, writing and presenting on this and many other …
Data Changemakers 7: Vanessa Eriksson, CDO Advisor Sweden, PwC
The Data Changemakers series is a set of interviews and interactions with people who have spent their careers working in or around data and data management initiatives. They have a …
Life With GDPR
For several years, companies and regulators have been planning for the beginning of enforcement around the GDPR. Now, after much anticipation, May 25 has arrived – already challenging its first …
The Importance of Problem Analysis
In a fast moving business environment, organisations need the ability to respond quickly to changes in their business environment. Many industries are facing ‘disruption’ from emerging business models, new ways …
Five Ways to Transform Business Processes with MDM
Change is a critical factor in MDM implementations, because business processes can and do change as a result of more mature data management practices within the enterprise. Change management must …
Developing And Institutionalising The Western Cape Government Of South Africa’s Master Plan For Province-Wide Data Governance: First Lessons Learned.
The Master Plan for Province-wide Data Governance for the Western Cape Government of South Africa is a strategic response to the complexity in which Government operates within the area of …
Business Glossary or Glossary for Business?
Playing with Numbers As you will see from my signature at the end of this note (provided you have enough patience to finish it), I am a business analyst in …
How To Get Business Change Right. Minus The Complexity.
Change can’t be an afterthought. Nor can it solely rely on communication and training. Change must be plugged into the heart of an organisation’s delivery approach. It must reflect in …
MDM & Data Governance Market 2018-19: Facts vs. Beliefs
As the “godfather of the MDM market”, and a regular sanguine commentator on the market’s solutions providers, my analyst career has often had to “call out” the hypsters on numerous …
The Role Of Mobile BPM In An Effective Digital Transformation
A growing number of organizations are striving to achieve optimal business performance through digital transformation initiatives. The term “digital transformation” refers to the adoption of digital technologies and the resulting …
When Is A Failure Not A Failure? Why We Need To Stop Using The F-word
I’ve just come back from the IRM UK Innovation, Business Change and Transformation Conference, where Solverboard was exhibiting, and I am a broken woman. Three days of workshops, presentations, conversations, and …
- Page 1 of 2
- 1
- 2