• Measuring Business Process Performance

    IRM UK Business Architecture, Business Change, Business Process Management, Enterprise Architecture, Innovation November 21, 2019
  • Exploring The Bond Between Business Analysis & UX At The Business Analysis Conference Europe 2019

    IRM UK Business Analysis, Business Change, Business Process Management November 21, 2019
  • How To Make Plans That Work With Lean PPM™

    IRM UK Data Governance, Data Management November 21, 2019
  • Data Management – Brilliant Basics

    IRM UK Data Governance, Data Management, Master Data Management November 21, 2019
  • The NESTT – Rapid Process Redesign at Queensland University of Technology

    IRM UK Business Process Management, Enterprise Architecture November 21, 2019
  • Developing a Digital Strategy – What are the Pitfalls?

    IRM UK Business Intelligence, Data Management October 29, 2019
  • Data Security Policies for Modern Enterprises

    IRM UK Business Intelligence, Data Management October 29, 2019
  • Data Governance & Data Quality – An Architecture for Success

    IRM UK Business Intelligence, Data Management October 28, 2019
  • MDM – Don’t Miss Out Just Because It’s “Out”

    IRM UK Business Intelligence, Data Management October 28, 2019
  • Let’s Get Clear About Algorithmic Bias

    IRM UK Business Intelligence, Data Management October 25, 2019
  • Three Career Tips for Data Professionals

    IRM UK Business Intelligence, Data Management October 25, 2019
  • 5 Vital Aspects of Smooth Change Management When Implementing New Software

    IRM UK Business Process Management, Change Management, Uncategorized October 25, 2019
  • Top 6 Business Process Modeling Mistakes and How to Avoid Them

    IRM UK Business Process Management, Enterprise Architecture September 18, 2019
  • How To Easily And Consistently Map Life Event Journeys

    IRM UK Business Process Management, Enterprise Architecture September 18, 2019
  • The Secret to Successful Process Change: Design for Value

    IRM UK Business Process Management, Enterprise Architecture September 17, 2019
  • What Customer First Strategies Really Are (And what they’re not!)

    IRM UK Business Process Management, Enterprise Architecture September 17, 2019
  • Digitized ≠ Digital

    IRM UK Business Process Management, Enterprise Architecture September 16, 2019
  • Ten Things an Architect Does to Add Value

    IRM UK Business Process Management, Enterprise Architecture September 13, 2019
  • A People Business: IRM UK Data Governance Conference and Master Data Management Summit 2019

    IRM UK Data Governance, Master Data Management, Reference Data Management August 29, 2019
  • BPM Maturity, An Organizational Superpower

    IRM UK Business Process Management, Change Management, Enterprise Architecture August 29, 2019
  • Lifecycle Management – Let The Sunshine In

    IRM UK Business Process Management, Change Management, Enterprise Architecture August 29, 2019
  • Process Improvement – Its All About The Benefits

    IRM UK Business Analysis, Business Process Management, Change Management August 28, 2019
  • Business Analysis Viewpoints

    IRM UK Business Analysis, Business Change August 28, 2019
  • Forget Warehouse vs. Lake – You Need a Modern Data Architecture

    IRM UK Data Management August 27, 2019
  • Enterprise Architecture: Exploring a Chemistry Metaphor

    IRM UK Business Process Management, Enterprise Architecture August 20, 2019

The Official Blog of IRM UK, Strategic IT training specialists • View our upcoming Seminars and Conferences.

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View Post

Measuring Business Process Performance

In Business Architecture, Business Change, Business Process Management, Enterprise Architecture, Innovation by IRM UK21/11/2019Leave a Comment

This was the question asked of me recently: “If you separately set KPIs for each of the processes in a process architecture, how do you know that they are properly …

View Post

Exploring The Bond Between Business Analysis & UX At The Business Analysis Conference Europe 2019

In Business Analysis, Business Change, Business Process Management by IRM UK21/11/2019Leave a Comment

I recently presented a workshop at the Business Analysis Conference Europe 2019 by the industry group International Institute of Business Analysis (IIBA) where an illustrator created this image summarizing the …

View Post

How To Make Plans That Work With Lean PPM™

In Data Governance, Data Management by IRM UK21/11/2019Leave a Comment

Boxing legend Mike Tyson said it best when he exclaimed, “Everybody has a plan until they get punched in the mouth.” While Tyson meant this quite literally, the sentiment is …

View Post

Data Management – Brilliant Basics

In Data Governance, Data Management, Master Data Management by IRM UK21/11/2019Leave a Comment

Recently I presented at the Noord Data & Analytics Dialogue UK conference. Fantastic event and great to be with my peers sharing ideas and discussing current challenges, predominantly around developing …

View Post

The NESTT – Rapid Process Redesign at Queensland University of Technology

In Business Process Management, Enterprise Architecture by IRM UK21/11/2019Leave a Comment

The digital age has triggered a shift from an economy centered around people to an economy of people. As a consequence new customer engagement channels, business models, revenue streams, sourcing …

View Post

Developing a Digital Strategy – What are the Pitfalls?

In Business Intelligence, Data Management by IRM UK29/10/2019Leave a Comment

Where are you with digitization in your organisation?A surprisingly large number underestimate the increasing momentum of digitization, the behavioural changes and technology driving it, and, perhaps most of all, the scale …

View Post

Data Security Policies for Modern Enterprises

In Business Intelligence, Data Management by IRM UK29/10/2019Leave a Comment

I. Data in Modern Day Enterprises Enterprises today rely on data to execute daily operations, conduct efficiency analyses, gauge market trends, and obtain insights to gain a competitive advantage. As …

View Post

Data Governance & Data Quality – An Architecture for Success

In Business Intelligence, Data Management by IRM UK28/10/2019Leave a Comment

I started working in data management in the dim and distant days of the mid 1990s when I was part of a small team in the Business Strategy function of …

View Post

MDM – Don’t Miss Out Just Because It’s “Out”

In Business Intelligence, Data Management by IRM UK28/10/2019Leave a Comment

In Gartner’s latest “Hype Cycle for Data Management”, MDM is positioned in “the trough of disillusionment” phase, the phase that follows the initial positive hype and the following “peak of …

View Post

Let’s Get Clear About Algorithmic Bias

In Business Intelligence, Data Management by IRM UK25/10/2019Leave a Comment

What would it be like to use an unbiased algorithm?An insurance scoring application could assign coverage and costs quite randomly, having no bias towards good drivers with clean records. Or …

View Post

Three Career Tips for Data Professionals

In Business Intelligence, Data Management by IRM UK25/10/20191 Comment

Are you as excited as I am to be a data professional? Are you one of the next generation of data professionals? Are you exploring the possibility of having data …

View Post

5 Vital Aspects of Smooth Change Management When Implementing New Software

In Business Process Management, Change Management, Uncategorized by IRM UK25/10/2019Leave a Comment

Changes to business software and underlying business processes will elicit a variety of responses from employees. Many will embrace change, while others will resist. A significant part of change management …

View Post

Top 6 Business Process Modeling Mistakes and How to Avoid Them

In Business Process Management, Enterprise Architecture by IRM UK18/09/2019Leave a Comment

There are many examples of very good business process models out there. They can be found in academic sources, online, tutorials, and product demonstrations. However, in the real world … …

View Post

How To Easily And Consistently Map Life Event Journeys

In Business Process Management, Enterprise Architecture by IRM UK18/09/2019Leave a Comment

We look at life event journey mapping – what it is, and how we standardise the maps across different life events. At the DTA, we have been exploring life events …

View Post

The Secret to Successful Process Change: Design for Value

In Business Process Management, Enterprise Architecture by IRM UK17/09/2019Leave a Comment

Leah is leading the design of a new case management system for five different social services areas that often serve the same clients. Currently each service area operates as a …

View Post

What Customer First Strategies Really Are (And what they’re not!)

In Business Process Management, Enterprise Architecture by IRM UK17/09/2019Leave a Comment

Everyone is talking about customer first strategies and why they are important. However, walking the talk is a different matter! An interesting article on NewMR by Ray Poynter prompted this post. …

View Post

Digitized ≠ Digital

In Business Process Management, Enterprise Architecture by IRM UK16/09/2019Leave a Comment

Over the four years that we have been studying companies’ digital transformations, we have found that different people mean different things when they refer to a digital transformation. Currently, some …

View Post

Ten Things an Architect Does to Add Value

In Business Process Management, Enterprise Architecture by IRM UK13/09/2019Leave a Comment

One of the questions I often get is “What does an architect do?” Although there are many day-to-day activities like attending too many meetings, the following list gets to the …

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A People Business: IRM UK Data Governance Conference and Master Data Management Summit 2019

In Data Governance, Master Data Management, Reference Data Management by IRM UK29/08/2019Leave a Comment

This year’s edition of the co-located Data Governance Conference and Master Data Management Summit saw a change of scene – from Portman Square to Tower Bridge, arguably a better panorama …

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BPM Maturity, An Organizational Superpower

In Business Process Management, Change Management, Enterprise Architecture by IRM UK29/08/2019Leave a Comment

Processes Deliver Every organization makes promises to customers and other stakeholders. Such promises are its reason for existence and are shaped as value propositions in the organizational strategy. Roger Tregear, …

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