There are many examples of very good business process models out there. They can be found in academic sources, online, tutorials, and product demonstrations. However, in the real world … …
How To Easily And Consistently Map Life Event Journeys
We look at life event journey mapping – what it is, and how we standardise the maps across different life events. At the DTA, we have been exploring life events …
The Secret to Successful Process Change: Design for Value
Leah is leading the design of a new case management system for five different social services areas that often serve the same clients. Currently each service area operates as a …
What Customer First Strategies Really Are (And what they’re not!)
Everyone is talking about customer first strategies and why they are important. However, walking the talk is a different matter! An interesting article on NewMR by Ray Poynter prompted this post. …
Digitized ≠ Digital
Over the four years that we have been studying companies’ digital transformations, we have found that different people mean different things when they refer to a digital transformation. Currently, some …
Ten Things an Architect Does to Add Value
One of the questions I often get is “What does an architect do?” Although there are many day-to-day activities like attending too many meetings, the following list gets to the …
A People Business: IRM UK Data Governance Conference and Master Data Management Summit 2019
This year’s edition of the co-located Data Governance Conference and Master Data Management Summit saw a change of scene – from Portman Square to Tower Bridge, arguably a better panorama …
BPM Maturity, An Organizational Superpower
Processes Deliver Every organization makes promises to customers and other stakeholders. Such promises are its reason for existence and are shaped as value propositions in the organizational strategy. Roger Tregear, …
Lifecycle Management – Let The Sunshine In
Enterprise Architecture is about the ‘landscape’ of your organisation. A landscape of humans and IT and the behaviour of both. These landscapes have become very complex. In itself that complexity …
Process Improvement – Its All About The Benefits
How about if you could easily see the benefits of your process improvement work? Would that help your organisation make better changes? Andrew Sanford, Director, We Are Lean And AgileWe …
Business Analysis Viewpoints
There are an infinite number of ways of looking at any system. This article examines useful viewpoints that help Business Analysts to understand the real problem and come up with …
Forget Warehouse vs. Lake – You Need a Modern Data Architecture
It has been a decade-long dilemma. Do you replace your data warehouse with a data lake? Do you build a lake as well as keeping your warehouse? Could your lake …
Enterprise Architecture: Exploring a Chemistry Metaphor
Many times, I am asked, “what is the difference between the Zachman Framework and other Frameworks, notably TOGAF (The Open Group Architecture Framework)?” There is a profound difference and Alan …
Data Is Not Just a Four Letter Word!
Just imagine, if your database held accurate, correctly formatted and duplicate-free data, you would: Martin Doyle, CEO and founder of DQ GlobalIRM UK will be running the the Enterprise Data …
Show Me The Brioche!
The ability to respond to data trends and market disruptors is paramount when it comes to improving customer experience. Failure to do so could be your business’ Achilles Heel. Sam …
The Curse of BPMN: Process Modeling for the Digital Era
If you’re an old consultant like me, when you hear the phrase ‘process modeling,’ you probably think of a group of people in a stuffy conference room, arguing over how …
Once Upon a Narrative: A Case for Story
“There should be a place where only the things you want to happen, happen”Maurice Sendak, Where the Wild Things Are My two-year-old son is a big fan of Maurice Sendak’s …
Building Your BA Career
The world of work is becoming more and more competitive, and much of the work that specialist technical professionals do is continually being assessed for either automation or the application …
Unaccustomed as I am to Public Speaking….. Part 3
We are now at the stage where we have provided our one page synopsis and are now creating the deck that will deliver it. As a reference point, here is …
10 Top Tips for building an effective Data Governance Function
There is no right or wrong way to build a Data Governance function, but there are some things you can do to make it an effective one! Here I share …