Too many agile projects fail to analyse the problem they are trying to solve because they feel analysis takes too long. All too often the decision to introduce IT is taken …
Here’s How To Think Strategically As A Team
Great teams are those where each team member has the ability, and the opportunity, to think strategically. Everyone has insights from their day-to-day work that can provide useful information to …
Options Engineering
People working on IT and business change projects spend a lot of time deciding what to build or change. Many, many ideas are generated and many, many decisions are made during …
Anytime, Anywhere, Anyhow – How To Achieve The Best Customer Experience?
How to achieve the best customer experience (anytime, anywhere and on any device). Many companies in diverse industries are struggling to design perfect cross-channel experiences for their customers – solutions …
Data Changemakers 10: Rachael Tiffen, Senior Manager, Grant Thornton
The Data Changemakers series is a set of interviews and interactions with people who have spent their careers working in or around data and data management initiatives. They have a …
How to Split User Stories
User story splitting is an established practice on agile delivery teams. But in my experience, it’s really difficult to do well. In this article I’ve pulled together everything I’ve learned about …
To Swim in a Lake or in a Pool? How to achieve the best possible customer experience – Part II.
Many companies in diverse industries are struggling to design perfect cross-channel experiences for their customers – solutions that incorporate the advantages of digital technology to provide their customers with invaluable …
BA Conference Europe 2018 — See You There?
As many of you know, I enthusiastically believe in the value that good quality Business Analysis can bring, and I love speaking, writing and presenting on this and many other …
Data Changemakers 7: Vanessa Eriksson, CDO Advisor Sweden, PwC
The Data Changemakers series is a set of interviews and interactions with people who have spent their careers working in or around data and data management initiatives. They have a …
Life With GDPR
For several years, companies and regulators have been planning for the beginning of enforcement around the GDPR. Now, after much anticipation, May 25 has arrived – already challenging its first …
Re-Framing Teamwork
As the shape of teamwork shifts and changes, so is the way we’re thinking about it. More of us are working in and across teams and remote working is on …
The Importance of Problem Analysis
In a fast moving business environment, organisations need the ability to respond quickly to changes in their business environment. Many industries are facing ‘disruption’ from emerging business models, new ways …
2018 is Big on Organizing Data with AI
With the first quarter of 2018 behind us, we now have a taste of the top trends in data management. And by all accounts, the predictions are spot on! The …
Data Governance: A New Hope
Struggling to implement an effective data governance strategy? Stuart Squires, Comma’s Managing Director – EMEA, tells us how we can learn from the mistakes of the Galactic Empire to avoid …
Five Ways to Transform Business Processes with MDM
Change is a critical factor in MDM implementations, because business processes can and do change as a result of more mature data management practices within the enterprise. Change management must …
Developing And Institutionalising The Western Cape Government Of South Africa’s Master Plan For Province-Wide Data Governance: First Lessons Learned.
The Master Plan for Province-wide Data Governance for the Western Cape Government of South Africa is a strategic response to the complexity in which Government operates within the area of …
Business Glossary or Glossary for Business?
Playing with Numbers As you will see from my signature at the end of this note (provided you have enough patience to finish it), I am a business analyst in …
How To Get Business Change Right. Minus The Complexity.
Change can’t be an afterthought. Nor can it solely rely on communication and training. Change must be plugged into the heart of an organisation’s delivery approach. It must reflect in …
MDM & Data Governance Market 2018-19: Facts vs. Beliefs
As the “godfather of the MDM market”, and a regular sanguine commentator on the market’s solutions providers, my analyst career has often had to “call out” the hypsters on numerous …
The Role Of Mobile BPM In An Effective Digital Transformation
A growing number of organizations are striving to achieve optimal business performance through digital transformation initiatives. The term “digital transformation” refers to the adoption of digital technologies and the resulting …