Information quality problems are all around us. We feel the impact every day, even if we don’t recognize them as data quality issues. They range from seemingly innocent mistakes that …
Old EA is dying. What’s next?
New EA you need to know. Learn how the shift from manually drawn architecture diagrams to automated and data-driven ecosystem architecture is transforming the value and role of enterprise architecture …
Choosing An Enterprise Information Catalog
Over recent years, the demand to analyse new types of data has caused significant changes to the analytical landscape. Many companies today are way beyond just having a data warehouse. …
Making Models More Meaningful
As a kid I always loved making models. Every square inch of the ceiling in our attic was covered in Airfix kits, and I remember as a teenager wondering whether …
The Effective Enterprise Architecture Team
The Value of EA Can Be Elusive In our seminars, the most common question is how to demonstrate the value of architecture. When we ask ‘value to whom?’, we often …
Exciting Times
It’s that time of year when a lot of my time is dedicated to the Business Analysis Conference Europe in London. For the last two years I have been privileged …
Data is NOT the new Oil .. The “Data Asset” is Really Different
I recently presented a seminar at an event called “Data, the vital organisation enabler” Information is at the Heart of ALL of the Business during which I raised the question, “Is …
Process Architectures & Organization Charts
In my working life I spend a lot of time with client organizations discovering and capturing useful models of their process architectures. In every country, industry sector, organization type and …
New Perspectives on Architecture Reviews
Since the emergence of software architecture as a discipline in the early 1990s, much attention has been given to its use in evaluating competing solution options. The IEEE recommended practice …
Using Purposeful Workplace Rituals To Build Better Teams
When you think of a traditional team-building activity, what comes to mind? Muddy assault courses, paintballing, a sports competition or even the newer trend of escape rooms? These have all come …
Process Improvement and Process Innovation: What’s the Difference?
Often used interchangeably, process improvement and process innovation are actually two different concepts that can affect your business in separate ways. Implementing each requires a different skill set and a …
Agile Projects Require Continuous Analysis
Too many agile projects fail to analyse the problem they are trying to solve because they feel analysis takes too long. All too often the decision to introduce IT is taken …
Here’s How To Think Strategically As A Team
Great teams are those where each team member has the ability, and the opportunity, to think strategically. Everyone has insights from their day-to-day work that can provide useful information to …
Options Engineering
People working on IT and business change projects spend a lot of time deciding what to build or change. Many, many ideas are generated and many, many decisions are made during …
Anytime, Anywhere, Anyhow – How To Achieve The Best Customer Experience?
How to achieve the best customer experience (anytime, anywhere and on any device). Many companies in diverse industries are struggling to design perfect cross-channel experiences for their customers – solutions …
Data Changemakers 10: Rachael Tiffen, Senior Manager, Grant Thornton
The Data Changemakers series is a set of interviews and interactions with people who have spent their careers working in or around data and data management initiatives. They have a …
How to Split User Stories
User story splitting is an established practice on agile delivery teams. But in my experience, it’s really difficult to do well. In this article I’ve pulled together everything I’ve learned about …
To Swim in a Lake or in a Pool? How to achieve the best possible customer experience – Part II.
Many companies in diverse industries are struggling to design perfect cross-channel experiences for their customers – solutions that incorporate the advantages of digital technology to provide their customers with invaluable …
BA Conference Europe 2018 — See You There?
As many of you know, I enthusiastically believe in the value that good quality Business Analysis can bring, and I love speaking, writing and presenting on this and many other …
Data Changemakers 7: Vanessa Eriksson, CDO Advisor Sweden, PwC
The Data Changemakers series is a set of interviews and interactions with people who have spent their careers working in or around data and data management initiatives. They have a …