In my working life I spend a lot of time with client organizations discovering and capturing useful models of their process architectures. In every country, industry sector, organization type and …
A Packet Of Seeds And A Shovel Is Not Gardening
Organisations might have many of the components parts of good process-based management, but still struggle to make it work—a packet of seeds and a shovel is not gardening. This paper …
Practical Process: All in the Mind
Too many BPM initiatives fail. We’ve got to do better. In this Column, I discuss an important area where considerable improvement can be realized. Process-based management is not achieved and sustained …