My recent London visit was because I was speaking at the Business Change & Transformation Conference run by IRM. This was my third year and the event is certainly growing …
Unaccustomed As I Am To Public Speaking Part 2
How’s your submission coming along? If you are intending to speak at this year’s BA Euro conference in September you’re running out of time to put your submission in to …
Using Emotional Intelligence to Build an Influential BA Community of Practice
Business Analysts work with facts. It’s probably fair to say that our whole lives are dedicated to finding them out, whether it’s researching requirements, scoping problems or designing solutions (that …
Unaccustomed as I am to Public Speaking…
For the last seven years I have spoken at the BA Europe Conference in London and it’s fair to say it has changed my life. It has provided me with …
Advanced Portfolio Management: Goals-Driven Investment in Change
The world of business change just keeps on changing. Turning goals into outcomes at market-speed, through dynamic and co-ordinated investments, is now core to every enterprise’s choices and results. Change …
Conversation #17 — David Beckham, Senior Business Analyst, Aviva
I met David at the IRM Innovation, Business Change & Transformation Conference Europe last year and was intrigued by his unique combination of experience — not only is he a veteran of a great many …
Innovation Triggers
This article discusses a checklist of triggers we have developed for Business Analysts to help to inspire innovation. James Robertson & Suzanne Robertson, Atlantic Systems Guild, http://www.systemsguild.com/ James and Suzanne …
How to Invest in Agility
How agile your enterprise needs to be (meaning how quickly and easily it can do things) depends on what you want it to achieve. For some of your goals, you’re probably agile enough. For any …
Embrace Gamestorming
First of all, let’s get this out of the way. Gamestorming is not new. Gamestorming is a collection of ‘games’ put together under the banner of ‘gamestorming’. As a business …
The Digital Business Analyst
At the IRM Business Analysis Conference Europe in September 2018, I conducted an interactive session about the business analyst (BA) in the digital enterprise. The main point of exploration was the change …
Forming a Business Analyst Community at AO — Part I
We’ve been on a journey for the past few years as a business and as a Business Analysis function. As a BA function we’ve grown from a team of 2 …
Exciting Times
It’s that time of year when a lot of my time is dedicated to the Business Analysis Conference Europe in London. For the last two years I have been privileged …
Using Purposeful Workplace Rituals To Build Better Teams
When you think of a traditional team-building activity, what comes to mind? Muddy assault courses, paintballing, a sports competition or even the newer trend of escape rooms? These have all come …
Process Improvement and Process Innovation: What’s the Difference?
Often used interchangeably, process improvement and process innovation are actually two different concepts that can affect your business in separate ways. Implementing each requires a different skill set and a …
Agile Projects Require Continuous Analysis
Too many agile projects fail to analyse the problem they are trying to solve because they feel analysis takes too long. All too often the decision to introduce IT is taken …
Here’s How To Think Strategically As A Team
Great teams are those where each team member has the ability, and the opportunity, to think strategically. Everyone has insights from their day-to-day work that can provide useful information to …
Options Engineering
People working on IT and business change projects spend a lot of time deciding what to build or change. Many, many ideas are generated and many, many decisions are made during …
Anytime, Anywhere, Anyhow – How To Achieve The Best Customer Experience?
How to achieve the best customer experience (anytime, anywhere and on any device). Many companies in diverse industries are struggling to design perfect cross-channel experiences for their customers – solutions …
How to Split User Stories
User story splitting is an established practice on agile delivery teams. But in my experience, it’s really difficult to do well. In this article I’ve pulled together everything I’ve learned about …
To Swim in a Lake or in a Pool? How to achieve the best possible customer experience – Part II.
Many companies in diverse industries are struggling to design perfect cross-channel experiences for their customers – solutions that incorporate the advantages of digital technology to provide their customers with invaluable …