Business Analysts work with facts. It’s probably fair to say that our whole lives are dedicated to finding them out, whether it’s researching requirements, scoping problems or designing solutions (that …
Forming a Business Analyst Community at AO — Part I
We’ve been on a journey for the past few years as a business and as a Business Analysis function. As a BA function we’ve grown from a team of 2 …
To Swim in a Lake or in a Pool? How to achieve the best possible customer experience – Part II.
Many companies in diverse industries are struggling to design perfect cross-channel experiences for their customers – solutions that incorporate the advantages of digital technology to provide their customers with invaluable …
Through The Lens of the Speaker
Exhausted but inspired, information overload but great ideas to experiment, implement and imbibe…. this was my feeling at the end of the Business Analysis Conference Europe 2017. What an amazing …
Making Chaos Visible, in Order to Solve It.
As borders are eroded and the speed of business, as well as change increases, it can often feel like a struggle to find dedicated time to untangle the complex problems …
What Is Disruption?
Over 74% of CEO’s see their companies as disruptors… but what does disruption mean? In a recent KPMG survey 74% of CEO’s saw their companies as disruptors. Today the word …
Harnessing Emotional Intelligence to Perform Business Analysis
Back during the industrial revolution, the focus was on “output” – everything made by machines and people working like machines too. They clocked in hours to create quantity all day …
Business Analysis – The What, The How And The Why – A South African Perspective
Saratoga’s Mohamed Bray is a business analyst who wears many hats. From consulting with other analysts and project managers to contributing to the establishment of the profession in South Africa, …