In the first article of this series, I discussed the current interest in Business Architecture that has been brewing in the last little while and also discussed some of the …
The World of Business Transformation
Business transformation might be a new term, but the idea behind it isn’t. Businesses have always had to evolve to survive. As “transformation” has become a buzzword in recent years, …
Business Analysis: Turning Gloop into Concrete
Business analysis is often seen as a technical skill. The business analyst builds process and data models, writes precise requirements, makes requirements traceable, estimates the effort involved, and so on. …
Developing your Process Architecture: It’s all About Your Work
Introduction In the first article of this series, I discussed the current interest in Business Architecture that has been brewing in the last little while and also discussed some of …
The Mythic Business Analyst: The Next Evolution of the BA Role
I have been interested in myths and legends for as long as I can remember, thrilling to the adventures of the heroes and heroines that battled the forces of darkness, …
Paper on the Case of Customer Recruitment Processes: Dynamic Evolution of CRM Resource
This study is borne from a concern that organisations continue to invest significantly in CRM systems that are redundant by the time they are launched. This is because these systems …
It’s Time To Ditch The Bridge
I suspect many people reading this article will, at some time in their career, have had the challenge of explaining what business analysis is. We’ve all had that dreaded moment …
Business Process Modelling Patterns
Reusable process model fragments for business users. The idea of a pattern language, which originates in a 1977 book about buildings and their architecture, translates easily to other kinds of …
Reflections on Michael Porter’s Article on Digitization and IoT
The development of intelligent, connected products are radically transforming our operations and how we compete. Michael Porter for decades has been the the world’s most successful and influential business strategist. …